Terms and Conditions of Electronic Ticketing by LLC
1. General Information
1.1. LLC “Akvaparks”, Reg. No. 40003508890, is
the owner of “Līvu Akvaparks” at Viestura iela 24 in Jūrmala
(hereinafter – the Water Park).
1.2. LLC “Akvaparks” shall ensure electronic sale
of tickets to the visitors of the Water Park at website
1.3. Internet users purchasing the tickets using
the website www.akvaparks.lv (hereinafter referred to as –
the Buyers) shall comply with the following terms and conditions
for ticket purchase and redemption.
1.4. Ticket purchase at the website
www.akvaparks.lv shall be deemed as distance purchase contract
should the Buyer be a consumer as interpreted by the Consumer
Protection Law (natural person who has expressed intention to
purchase, may purchase or use goods or services for purposes
unrelated to own economic or professional activities).
1.5. Ticket purchase on site at the Water Park’s
box office shall not be deemed as a Distance Contract and shall not
be subject to the Cabinet’s Regulations No. 255 “Distance Contract
Regulations”, neither shall these terms and conditions be
1.6. By purchasing a ticket, the Buyer shall
declare that he has familiarized with and agreed to the terms and
conditions of the Distance Contract. This Distance Contract has
been executed in compliance with the laws and regulations of the
Republic of Latvia.
2. Obligations and Liabilities of LLC
“Akvaparks” and the Buyer
2.1. The Buyer shall be able to purchase a ticket
by choosing a day of visit to the Water Park and the type of
2.2. The Buyer shall be liable for truthfulness
of the provided data.
2.3. Tickets purchased with a discount (for
children, pensioners, pupils, etc) shall be valid only together
with an identity document presented by the Buyer before entry to
the Water Park. Should the Buyer be unable to present a valid
identity document before entry together with a discount ticket, the
Buyer shall be invited to pay the difference between the regular
price and the paid discount price for the ticket, thus allowing the
Buyer admission to the Water Park.
2.4. The Buyer shall make payment using a payment
card (VISA, VISA Electron, Maestro, or MasterCard). Using a payment
card or information about a payment card issued to another person
shall be illegal.
2.5. The Buyer shall be liable to himself to
appear at the Water Park on the date indicated in the ticket. With
a day ticket, the Buyer shall be liable to himself to appear at the
Water park in order to use the Water park’s services according to
own wishes and compliant to the hours of operation of the Water
Park stipulated at the website www.akvaparks.lv.
2.6. LLC “Akvaparks” shall be liable to ensure
the process of ticketing as well as the storage and administration
of the Buyer’s data in compliance of the laws and regulations of
the Republic of Latvia.
2.7. LLC “Akvaparks” may cancel any purchase in
the event of substantiated suspicions as to possibly illegal nature
of the transaction.
2.8. LLC “Akvaparks” shall not verify the Buyer’s
legibility to purchase discount tickets. The discount tickets shall
be valid only together with an identity document. Tickets purchased
with an inapplicable discount shall not be valid. Purchase of such
tickets shall not ensure admission to the Water Park.
2.9. Whenever confused while using the online
ticketing website www.akvaparks.lv, the Buyer may contact LLC
“Akvaparks” by telephone at +371 67755636 (business hours
9:00-18:00) or by email email@example.com.
2.10. LLC “Akvaparks” shall not verify the
accuracy of the Buyer’s data and shall not be liable for any
consequences should the Buyer enter inaccurate data including wrong
e-mail address to receive the tickets, wrong ticket type or date of
visit to the Water Park.
2.11. LLC “Akvaparks” shall not be liable should
the Buyer appear not to the Water Park on the date indicated in the
ticket or arrive late in the event of a day ticket. In such a
circumstance, the cost of tickets price shall not be
3. Receipt of the Tickets
3.1. Paid tickets shall be sent to the e-mail
account specified by the Buyer within an hour after the purchase.
The ticket shall be executed automatically after payment. The Buyer
shall be liable for the ticket’s safety in his e-mail account
and/or data storage devices or in printed form. The Water Park
shall not be liable should the ticket sent to the Buyer become
accessible to third parties whether in the Buyer’s e-mail account,
on a data storage device, or in printed form and redeemed without
the Buyer’s consent.
3.2. Prior to arrival to the Water Park, the
Buyer shall print the ticket and ensure that the ticket’s text and
code are readable clearly and available for presentation before
entry to the Water Park.
3.3. Should the ticket be not successfully
produced for the Buyer within an hour (not received in his e-mail),
the Buyer shall be encouraged to contact LLC “Akvaparks” by calling
telephone no. +371 67755636 or sending an email to
4. Processing of Personal
4.1. The Buyer shall use, indicate and submit
only own personal data or data of such persons which have
authorized him thereto. By submitting the information and data to
LLC “Akvaparks”, the Buyer certifies that he is the owner of the
submitted personal data (subject) or has legal grounds to provide
4.2. LLC “Akvaparks” shall use the submitted
information (personal data) only in the Buyer’s interests, that is,
to provide ticketing services. Any third parties shall access the
information about the Buyer only in due order as stipulated by the
Personal Data Protection Law.
4.3. By entering personal data while purchasing
the ticket, the Buyer agrees that LLC “Akvaparks” shall process the
provided data in the manner and to the extent stipulated by these
terms and conditions.
4.4. LLC “Akvaparks” shall not disclose the
Buyer’s personal data to third parties except at the Buyer’s
direct, unambiguous consent for disclosure of his personal data to
third parties as well as to law enforcement as stipulated by laws
and regulations of the Republic of Latvia.
4.5. According to the Personal Data Protection
Law, LLC “Akvaparks” shall process the personal data provided by
the Buyer in order to ensure the ticketing services. Custodian: SIA
Akvaparks, Viestura iela 24, Jūrmala, LV-2010, contact details:
4.6. LLC “Akvaparks” shall arrange technical and
organizational measures to ensure protection of the personal data
provided by the Buyer to LLC “Akvaparks” from any illegal
alteration, disclosure or destruction, identity theft, fraud and
shall provide the level of personal data protection compliant with
the laws and regulations of the Republic of Latvia.
4.7. The Buyer shall be entitled to receive the
4.7.1. which specific details about the Buyer
were collected, source of the data whenever information contained
therein was changed (inasmuch allowed by law);
4.7.2. purpose of processing the collected data,
information on recipients of the personal data;
4.7.3. information whether the data were
4.8. The Buyer shall submit any requests or
suggestions as to processing of personal data in written or in
person to LLC “Akvaparks” to Viestura iela 24 in Jūrmala. LLC
“Akvaparks” shall provide the Buyer with a legitimate answer within
30 (thirty) calendar days.
4.9. The Buyer’s personal data shall be stored no
longer than stipulated by law. The Buyer may requests to delete the
data at any moment.
5. Right to Reject
5.1. Pursuant to the clause 22.12 of the
Cabinet’s Regulations No. 255 “Distance Contract Regulations”, the
right to reject the goods or service stipulated by the Consumer
Protection Law allowing to reject a paid service within 14 days
shall not be applicable should the service be provided based on the
distance contract. LLC “Akvaparks” shall not accept or change any
returned ticket unless the Water Park is closed on the date
indicated in the ticket.
6.1. The information about the purchases of the
Buyer shall be stored until the ticket expires.
6.2. Should the Water Park be closed on the date
indicated in the ticket, LLC “Akvaparks” shall refund the cost of
the tickets purchased online to the bank account provided by the
Buyer within 10 (ten) business days. Applications for ticket
refunds shall be supplied with the unused ticket. The ticket shall
not be valid for admission to the Water Park if returned to LLC
6.3. LLC “Akvaparks” shall refund the face price
of the ticket only. Any other additional costs such as transport
expenses shall not be reimbursed.
6.4. Purchased tickets shall not be used to
commercial ends including advertisement or marketing campaigns
without written consent of LLC “Akvaparks”.
6.5. Tickets shall not be copied or resold.
6.6. Ticket purchase for recreation at the Water
Park shall indicate that the Buyer has familiarized with the Water
Park’s Visitor Regulations and shall undertake to comply therewith.
The Water Park’s Visitor Regulations shall be available at the
Water Park and on the website: http://www.akvaparks.lv/lv/akvaparks/apmekletaju_noteikumi