Rules for visitors
1. GENERAL RULES
1.1. Enterprise Līvu Akvaparks appertain to Akvaparks Ltd, reg.nr 40003508890, at 24 Viestura Street, Jurmala, hereinafter – Aqua park
1.2. Rules for visitors determines the order in which visitors get services in Aqua park, safety, health and other requirements for visitors, Akvaparks Ltd. rights, obligations and other limitations of liability.
1.3. Rules for visitors are elaborate, to provide pleasant stay in Aqua park, good mood of each visitor, and to avoid of unpleasant misunderstandings, traumas and damages.
1.4. Rules for visitors should be followed by all visitors irrespective of age. A visitor prior to signing a service agreement (purchase of a ticket) should carefully read these rules and follow them while receiving the services. Rules for visitors and instructions (guidelines) are elaborate under the provision of legislation of the Republic of Latvia.
1.5. The rules are written in three languages on the posters and placed in the territory of the park, in the foyer at the entry and published on the home page www.akvaparks.lv. Where a visitor sustains damage or incurs damage to a third party as a result of failure to follow these rules or also ignores the staff’s instructions, Akvaparks Ltd. does not bear any responsibility.
1.6. Visitors should assess their physical abilities and swimming skills prior to visiting the water amusement park. The sideshows have been scientifically developed and their correct usage and operation do not create any threat to human health and life, and visitor will follow the rules for visitors and instructions of attractions (guidelines) to avoid from hurting themselves.
1.7. The trained rescuers supervise the visitors’ activities in Aqua park. The particular sideshow rules, guidelines and instructions in the territory of the park supplement these rules and a visitor undertakes to follow them.
1.8. Akvaparks Ltd in accordance with the Personal Data Protection Law, the processing of personal data, create video surveillance in the territory of Aqua park to protect the visitor's life, health and property rights. Manager: Akvaparks Ltd, Viestura str.24, Jurmala, LV-2010, contacts: firstname.lastname@example.org
2.ENTRY INTO AQUAPARK
2.1. Purchase and/or the use of a ticket certify that the visitor is familiar with the internal rules and undertakes to follow them.
2.2. A visitor’s visiting time is registered once the visitor has received an electronic bracelet (chip) and registered at the entry. At the exit a visitor has to register once again and the time spent by the visitor in Aquapark is defined upon registration. For exceeding the time limit a visitor, when leaving the water amusement park, has to pay a surcharge as defined in the pricelist of SIA Akvaparks.
2.3. Children younger than 10 y/o may visit only if accompanied by parents or by an adult and should stay under strict care of such persons. Adults must be at least 18 y/o and bear responsibility for the health condition, behavior as well as for observance of these rules by the children entrusted to them.
2.4. Children at the age of 11 to 13 y/o may visit without presence and accompaniment of parents or adults, if one of the child’s parents at the entry signs a confirmation of personal responsibility assuming care and responsibility for their child, the child’s health condition, behavior, as well as for observance of these rules.
2.5. Children from 14 y/o may visit without presence and accompaniment of parents or adults, provided preservation of the parents’ care for the child, responsibility for the child’s health condition, behavior, as well as for observance of these rules.
2.6. Group leaders receive upon request the rules’ briefing from a representative of Akvaparks Ltd rescue service. Group leaders assume responsibility for all members of the group in accordance with these rules.
2.7. Depending upon occupancy the administration of Akvaparks Ltd is entitled to suspend admission of visitors for a time until a vacant place becomes available.
2.8. Admission of visitors to Aqua park ends 90 minutes before closing.
2.9. Akvaparks Ltd administration may change the sideshow offers at any time without previous notice. The admission price discounts in such cases are not applicable.
3.WATER PARK VISIT EXCEPTIONS
3.1.Aquapark is not intended for visitation and it is strictly prohibited to be visited by:
3.1.1.persons with fever, conjunctivitis, skin diseases or other contagious diseases, open wounds, bandages, protruding moles or other skin formations or other diseases that endanger the visitor himself or endanger life and health of other visitors;
3.1.2.persons in a poor health condition (cardiovascular diseases, rhinitis, head injuries, diarrhea etc.);
3.1.3.persons under alcohol or other intoxicants;
3.1.5. Persons without an electronic bracelet (chip).
3.2. Visitation of Aqua park can be prohibited to any person, including a person, whose visitation can threaten the order, safety and hygiene condition of the water park and /or whose behavior contravenes morals or rules of conduct.
3.3. A visitor, who fails to follow these rules, caution signs, captions placed in the park, instructions of the rescuers, the staff’s instructions on observance of these rules, can be immediately evicted from the water amusement park without refunding of the paid admission price.
4.WATER PARK USAGE
4.1.With an electronic bracelet (chip) in the territory of Līvu Akvaparks a visitor may:
4.1.1.close /open one locker in the locker room, pay for services, receive information on the visitor’s locker number, on the time spent in the water amusement park and spend virtual credit.
4.1.2. a visitor can use an electronic bracelet (chip) as a payment instrument in bars and restaurants or also use in other paid services. At the entry the cashier programs into a bracelet (chip) of an adult a virtual credit in the amount of EUR 43,00 within which the visitor can spend money for services. If a visitor spends this credit, he /she must to pay all of the spent amounts at the exit cash - desk. This service is not available for children’s bracelets. In case of any uncertainty in application of the bracelet it is necessary to immediately contact the cashier in the locker room.
4.2. Outdoor clothes and outdoor footwear in a winter season should be left in the cloakroom, receiving a ticket in return.
4.3. A visitor, at the request of the staff, should present an identity card or any other document to certify that the visitor is entitled to any discount.
4.4. A visitor may stay in swimming pool slippers or barefoot, in European-type swimming trunks, swim-wear or in beach clothes.
4.5.it is not allowed to stay in swimming trunks and swim-wear with open zippers, buckles, rivets, metal, glass /glassy material ornaments.
4.6. Glasses should be secured with straps.
4.7. Before entering the park’s sideshow area a visitor must take a shower and cross the disinfecting feet bath.
4.8. For the safety purposes it is prohibited to bring glass subjects into the sideshow area of the park.
4.9. Changing clothes and exposure is allowed only in the designated places – in changing lockers.
4.10. Sliding through the slides in nylon swim-wear and swimming trunks in some cases can cause their damage.
4.11. Improper usage of a water slides can result in falling, blows, shocks, snagging etc.
4.12.A visitor undertakes to follow rules of each particular sideshow and specific guidelines placed at the start and finish of each sideshow.
4.13. The water park sideshows, saunas, swimming pools, restaurants and bars must be vacated 15 minutes before the end of the working hours of the water amusement park.
4.14.Whereas Akvaparks Ltd does not take charge of the visitor’s belongings, but just affords lockers to visitors for use, Akvaparks Ltd assumes no responsibility for damage, destruction and loss of clothes, documents, mobile phones, valuables etc. things left in the territory of the park, cloakroom and lockers.
4.15.Akvaparks Ltd assumes no responsibility for any damage, loss or injuries etc. resulted from the visitor’s negligence, lack of proper attention, carelessness or disregard of these rules, including non-observance of the staff’s instructions.
4.16.Akvaparks Ltd assumes no responsibility for any damage, losses sustained by visitors while in the territory of the park, where such damage, losses are caused by a third party or other circumstances, for which Akvaparks Ltd are not responsible in accordance with these rules and statutory regulations.
4.17.In case of damage to health and /or property of visitors of Akvaparks it is necessary to immediately call the nearest rescuer in order to document the scene, time and circumstances of accident, if necessary, render the first aid and register in the Akvaparks Ltd accident /medical registry.
4.18.A visitor is held liable for all and any damages, losses incurred to Akvaparks Ltd or to a third party.
4.19.A child under ten years old while in water accompanied by at least one adult must always stay within arm’s reach. This requirement also applies to groups of children. The fine for non-compliance with this instruction amounts to EUR 50, 00.
4.20.Any employee of the water amusement park is eligible to give directions to visitors as regards observance of these rules, but visitors must follow such directions.
4.21.Visitors may use the locker rooms only during visiting. After visiting the lockers must be open and emptied from all things.
4.22.Food and beverages may be taken only in the designated places.
4.23.Toilets and locker rooms must be used based on anatomical and biological rather than acquired gender.
4.24.The locker rooms are intended for usage only to change clothes. Any other actions unrelated to clothes changing, including washing of clothes, hair dying, are prohibited.
4.25.Brought along swimming accessories must be presented to the staff and they may be used only with permission of the staff.
4.26.Waste must be put in the designated containers.
5.IN THE TERRITORY OF WATER AMUSEMENT PARK IT IS PROHIBITED
5.1.to scream, whistle and call for help without need in order not to mislead rescuers, run (the visitor might slip and be injured), push other visitors,
5.2.to use the water amusement park in inappropriate clothes, for instance, in underwear. Children under 3 y/o and people with incontinence may visit the water amusement park only in waterproof nappies,
5.3.to jump into the swimming pools from edges, run along the pool edges and jump into pools, as well as slide along the slides with head first,
5.4.to spit on the floor and water, ease oneself outside of toilets. The fine for non-observance of this prohibition, as well as for child’s urination outside of toilet makes up EUR 20, 00.
5.5.to swim in the slides deceleration pools when sliding through a slides, to stay in the brake zones and pools,
5.6.to climb the slides and handrails,
5.7.to use sideshows/slides, saunas and swimming pools under alcohol, drugs or other intoxicants. The rescue service is eligible to ask to pass an alcohol test and to evict a drunken visitor (permissible margin is 0.5 per mile) or visitors, who avoid to pass an alcohol test, from the water amusement park without refunding of the paid admission price,
5.8.to use sideshows/slides by pregnant women,
5.9.to ignore the instructions and rules of use of the slides and other sideshows (in case of doubts one should address the rescuers), indications of the swimming pool depth,
5.10.for the safety purposes it is prohibited to use the slides and sideshows if you wear rings, watches, earrings, chains etc.,
5.11.for people, who cannot swim, to stay in the park without “swimmies” or life vests,
5.12.to leave children under 14 y/o unattended by adults,
5.13.to drink alcoholic beverages, if you are under 18 y/o,
5.14.to stay in the SPA/VIP area without parents, if you are under 14 y/o,
5.15.to use non-working slides and sideshows,
5.16.to pour water or other liquids onto electrical devices present in the premises of the water amusement park,
5.17.to enter premises intended only for the staff and not intended for visitors,
5.18.to smoke. The fine for non-observance of this prohibition is EUR 50,00,
5.19.for individual groups of people – to use a part of the water amusement park in a way that restricts or obstructs other visitors to use this part,
5.20.to use water and beverages in the locker rooms,
5.21.to use computers, cameras, video cameras and other similar devices in the premises of the water amusement park, in locker rooms, shower cubicles,
5.22.to socialize with the staff in a way that interferes with performance of their obligations or otherwise obstructs performance of obligations of the staff,
5.23.to use chewing gum,
5.24.to dive and remain under water for a long time,
5.25.to hold breath for a dare.
6.1.It is prohibited to bring water and beverages in the territory of the park. The fine of EUR 100,00 shall be charged for bringing glassware in the park with following eviction from the water amusement park without refunding of the paid admission price.
6.2.The fine for loss of an electronic bracelet makes up EUR 43,00 and for loss of a child’s bracelet is EUR 10,00. The fine for loss of a cloakroom ticket makes up EUR 7, 00.
6.3. Penalty of gross abus of an employee of SIA Akvaparks or disobedience to reprimands or indications of an employee of SIA Akvaparks makes up EUR 100, 00
REMEMBER, YOU ARE RESPONSIBLE FOR SAFETY OF YOURSELF AND OF OTHER VISITORS OF WATER AMUSEMENT PARK!!!
Akvaparks Ltd Administration